Roof Marketplace Blog

Be Informed and Select The Right Contractor

Credits: Nicholas V. Bryditzki - “The Texas Roof Medic”

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According to the Better Business Bureau, 10.7 million complaints have been filed against remodeling contractors... and 80% of consumers who took the lowest bid offered to them had major problems in getting their projects completed!

After a hail or wind storm, homes and properties may undergo damage, bringing roofing and remodeling contractors out of the wood work. When a hail storm occurs in your neighborhood, as sure as the sun sets in the west, there will be armies of roofing contractors, salesmen, and storm chasers invading your community and looking for business. These “businessmen” swarm in from surrounding states looking to profit from victims of a storm-ravaged area.  There will ALWAYS be predators looking to take advantage of unsuspecting property owners, and it seems like everyday we read about horror stories of average Texans who have been taken advantage of in this regard. In the current economic environment, we have to be especially careful and watch out for every available penny, whether it be a deductible, our insurance check, or any money spent on home improvement or repair in general.

Here are some helpful tips to help you through the process:

  1. No matter which contractor you choose, remember that you’ll be “married” to them for quite a while; try to make the best choice possible for you and your family.
  2. Use the 3-bid process to find the right contractor that you feel comfortable with. You want to ensure that they will do a quality job and be around to honor the warranty if and when the time ever comes to do so.
  3. Remember to locate a qualified and vetted roofing contractor.
  4. If you are contemplating starting a project at your house that is not related to an insurance claim, GET 3 BIDS, get the best value, and protect yourself with due diligence!
  5. There are a lot of great roofing salespeople out there that will do a great job; just take the time and do your best to find the one that will best suit your specific needs!
  6. If it sounds too good to be true… it most likely is. There’s no such thing as a free lunch
  7. On the flip side, if you have a great roof inspector who’s answered all your questions, understands roofing, has provided you with great solutions, is qualified to work with you, your insurance adjuster, and your carrier, then you probably did your due diligence. You’ve checked their reference sheet and you feel comfortable, so it may be time to move to the next step.
  8. Ask your roof inspector about venting options and upgrades. Remember, you need to have enough intake (soffit) and outlet (exhaust) vents for your venting systems to work properly.
  9. Have your roof inspector/salesperson explain step-by-step, line item- by-line item to you, exactly what they are providing.
  10. Ask your roof inspector/salesperson if they use debris trailers that are removed every day, or if they use dumpsters, which may stay in your driveway for weeks.